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Delete your Account

Account Deletion

 

TradeFinch users can request deletion of their account and associated personal data at any time.

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How to Request Deletion

 

To delete your account, send an email to: hello@tradefinch.com

 

From the email address associated with your TradeFinch account, include:

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  • A request to delete your account

  • Your full name or business name (if applicable)

 

We may request additional information to verify your identity before processing your request.

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What Data Will Be Deleted

 

When your request is processed, we will:

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  • Permanently delete your TradeFinch account

  • Delete or anonymise your personal data associated with the account

  • Remove access to all TradeFinch services

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Data That May Be Retained

 

We may retain limited data where required for:

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  • Legal and regulatory compliance

  • Financial reporting and audit obligations

  • Fraud prevention and security

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Any retained data will be kept only as long as necessary and handled in accordance with our Privacy Policy: https://www.tradefinch.com/privacy-policy

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Processing Time

 

We process deletion requests within 30 days of verification.

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Additional Information

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  • Account deletion is permanent and cannot be undone

  • If you have an active service or ongoing financial process, deletion may be delayed until completion

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Contact

 

If you have questions about this process, contact: hello@tradefinch.com

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